At Novel Prime, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.novel-prime.com and purchase our products. By accessing or using our site, you agree to this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you make a purchase or interact with our Site, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via third-party payment processors)

Non-Personal Information

This includes:

• Browser type and version
• IP address
• Pages visited and time spent on our site
• Device type and operating system
• Referring URLs

We use cookies and similar tracking technologies to collect non-personal data to improve your user experience.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchase or inquiries
• Send promotional emails and marketing messages (if you opt-in)
• Improve our website, products, and customer service
• Detect and prevent fraudulent transactions
• Comply with legal obligations

How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers (e.g., payment processors, shipping carriers, email services) who assist in operating our business
• Legal Authorities, if required by law or to protect our rights
• Marketing Platforms (e.g., email marketing services), only if you opt in to receive marketing communications
• All third-party service providers are contractually obligated to protect your data and use it only for the services we request.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and accounting obligations
• Resolve disputes and enforce agreements

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include:

• Essential cookies for website functionality
• Performance cookies to understand user behavior
• Marketing cookies for promotional targeting

You can control or disable cookies through your browser settings.

Your Rights and Choices

As a U.S. customer, you have the right to:

• Access and update your personal information
• Opt-out of marketing emails at any time by clicking the unsubscribe link
• Request deletion of your personal data (subject to legal limitations)

To exercise these rights, please contact us at admin@novel-prime.com.

Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites.

Children’s Privacy

Our website and products are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Security of Your Information

We implement industry-standard security measures, including:

• SSL encryption
• Secure payment gateways
• Regular monitoring and vulnerability scanning

However, no method of transmission over the Internet is 100% secure. We strive to protect your information but cannot guarantee absolute security.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Novel Prime

Email: admin@novel-prime.com

Website: www.novel-prime.com